Passenger Service Agent Jobs in Canada 2025 – Sponsorship

Looking for a rewarding role in the travel and aviation industry? Passenger Service Agent jobs in Canada offer exciting opportunities with salaries ranging from CAD 15 to CAD 25 per hour, depending on experience and location. These roles are typically physical, on-site positions at airports where you’ll interact with travelers face-to-face, making every day dynamic and engaging.

While previous customer service or aviation experience is an advantage, many airlines and airport service providers also welcome entry-level candidates with strong communication and problem-solving skills. Whether you’re assisting with check-ins, boarding, or providing travel information, this job ensures a fast-paced environment where no two days are alike.

Details of Passenger Service Agent Jobs:

• Jobs Role: Passenger Service Agent Jobs in Canada – Visa Sponsorship
• Company: Cargojet Inc.
• Location: Mississauga, Canada
• No. of Vacancies: 10
• Industry: Transportation & Logistics
• Salary: CAD 15 – CAD 25 Per Hour
• Country: Canada
• Education: General or Diploma
• Experience: 3 years to less than 5 years
• Languages: English

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Key Responsibilities:

• Greeting and registering passengers, processing boarding permits, and managing luggage
• Facilitate the coordination of passenger boarding and deplaning procedures
• Address any concerns and respond promptly and courteously to passenger inquiries.
• Ensure that you have a comprehensive comprehension of the safety regulations, policies, and procedures of the airline.
• Assist the flight crew and other airport personnel in guaranteeing punctual arrivals and departures.
• In order to surpass passenger expectations, provide exceptional customer service and go the extra mile.

Qualifications:

• A high school diploma or an equivalent qualification
• A minimum of one year of experience in airport/airline operations or customer service
• Strong interpersonal and communication abilities
• Capacity to operate in a dynamic, fast-paced environment
• A schedule that is adaptable, including the capacity to work on weekends, holidays, and evenings
• It is advantageous to possess proficiency in both French and English.

Our dedication to fostering your professional growth and development is what distinguishes this opportunity. You will have the opportunity to work towards a rewarding future in the aviation industry, competitive compensation, and comprehensive training as a Cargojet employee. It is of the utmost importance to note that Cargojet is pleased to provide visa sponsorship to eligible candidates, thereby creating an exceptional opportunity for those who aspire to establish a career in Canada.

We encourage you to submit your application today if you are prepared to join a dynamic, customer-focused team and contribute to the success of a leading cargo airline. Begin the journey toward a vocation that is both exciting and fulfilling by joining Cargojet Inc.

Top Types of Passenger Service Agent Jobs in Canada:

Airport Check-in Agent Jobs in Canada:

Airport Check-in Agent jobs in Canada are a great opportunity for individuals who enjoy interacting with passengers and providing excellent customer service. The average salary typically ranges from CAD 15 to CAD 23 per hour, depending on experience and location. These roles involve assisting travelers with ticketing, verifying travel documents, issuing boarding passes, and answering general inquiries. Employers often provide on-the-job training, making it an excellent entry-level position for those starting their careers in aviation. Flexibility is key, as check-in agents usually work rotational shifts, weekends, and holidays.

Baggage Handling Agent Jobs in Canada:

If you prefer a more hands-on role, Baggage Handling Agent jobs in Canada may be the perfect fit. These jobs involve loading, unloading, and transporting luggage, ensuring that all baggage reaches the right aircraft and passengers safely. The average pay ranges between CAD 16 to CAD 22 per hour, with opportunities for overtime and additional benefits. While the work can be physically demanding, it offers job stability and a supportive team environment. Baggage handlers play a critical role in smooth airport operations, making them highly valued employees in Canadian airports.

Customer Service Agent Jobs at Canadian Airports:

Customer Service Agent jobs at Canadian airports are ideal for friendly, patient, and problem-solving professionals. The role focuses on assisting passengers with flight changes, lost baggage claims, and travel-related inquiries, both at the counters and over the phone. Salaries generally range from CAD 17 to CAD 25 per hour, depending on the airline and location. Many employers also offer benefits such as travel discounts, paid training, and growth opportunities. This is a fantastic career choice for individuals with strong communication skills who want to create a positive travel experience for passengers.

Gate Agent Jobs in Canada:

Gate Agent jobs in Canada are essential in ensuring that flights depart on time and run smoothly. Gate agents are responsible for boarding passengers, checking documents, assisting families or passengers with special needs, and making flight announcements. Salaries typically fall between CAD 16 to CAD 24 per hour, with opportunities for career progression within airlines. This position is ideal for organized and detail-oriented professionals who enjoy working in fast-paced environments. With growing passenger traffic across Canadian airports, gate agents are in high demand nationwide.

Check Also: Insurance Agent Jobs in Canada – Visa Sponsorship

Benefits of Passenger Service Agent Jobs:

• Customer Interaction: Passenger service agents have the chance to engage with travelers from various countries, which improves their communication and interpersonal abilities.
• Competitive Salary: These positions frequently offer competitive salaries, as well as supplementary benefits like bonuses, night shift allowances, or overtime pay.
• Discounted or Free Travel: Numerous airlines provide their employees with complimentary or discounted travel advantages, such as tickets for themselves and their family members.
• Comprehensive Training: Employers frequently offer training in areas such as ticketing systems, conflict resolution, and customer service, which can improve your career prospects and skills.
• Career Advancement: Passenger service attendant positions can function as a foundation for advancement to more senior roles in the aviation sector, including supervisory, managerial, or specialized roles in operations or customer relations.
• Dynamic Work Environment: The employment is both engaging and exciting due to the fast-paced, ever-changing nature of the environment at airports.
• Flexible Schedules: Although the position may necessitate shifts, the ability to adjust working hours can be advantageous for individuals who prefer non-traditional work hours.
• Job Security: The aviation and travel sector consistently necessitates passenger service agents, which guarantees a consistent demand for these positions.
• Employee Benefits: The majority of airlines and airport services companies provide their employees with a variety of benefits, including health insurance, retirement programs, paid leave, and discounts on services and products.
• Exposure to Different Cultures: Interacting with international passengers provides the opportunity to experience a variety of cultures, dialects, and customs, which can enrich both your personal and professional life.

Conclusion:

Passenger Service Agent jobs in Canada in 2025 offer an excellent opportunity for candidates seeking a dynamic career in the aviation industry. With visa sponsorship available for eligible international applicants, these positions provide not only professional growth but also the chance to work in a structured, fast-paced, and internationally recognized environment. Competitive salaries and benefits make this a rewarding choice for individuals passionate about customer service and airport operations.

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