Passenger Service Agent Jobs in Canada 2025 – Sponsorship

Join the dynamic team at Cargojet Inc. as a Passenger Service Agent and begin a thrilling career in the aviation industry! Talented individuals who are enthusiastic about delivering exceptional customer service to our esteemed passengers are actively sought. As a Passenger Service Agent, you will represent Cargojet and be accountable for providing our customers with a travel experience that is both seamless and enjoyable.
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Key Points:
- Jobs Role: Passenger Service Agent Jobs in Canada – Visa Sponsorship
- Company: Cargojet Inc.
- Location: Mississauga, Canada
- No. of Vacancies: 10
- Industry: Transportation & Logistics
- Salary: CAD 15 – CAD 25 Per Hour
- Country: Canada
- Education: General or Diploma
- Experience: 3 years to less than 5 years
- Languages: English
Benefits of Passenger Service Agent Jobs:
- Customer Interaction: Passenger service agents have the chance to engage with travelers from various countries, which improves their communication and interpersonal abilities.
- Competitive Salary: These positions frequently offer competitive salaries, as well as supplementary benefits like bonuses, night shift allowances, or overtime pay.
- Discounted or Free Travel: Numerous airlines provide their employees with complimentary or discounted travel advantages, such as tickets for themselves and their family members.
- Comprehensive Training: Employers frequently offer training in areas such as ticketing systems, conflict resolution, and customer service, which can improve your career prospects and skills.
- Career Advancement: Passenger service attendant positions can function as a foundation for advancement to more senior roles in the aviation sector, including supervisory, managerial, or specialized roles in operations or customer relations.
- Dynamic Work Environment: The employment is both engaging and exciting due to the fast-paced, ever-changing nature of the environment at airports.
- Flexible Schedules: Although the position may necessitate shifts, the ability to adjust working hours can be advantageous for individuals who prefer non-traditional work hours.
- Job Security: The aviation and travel sector consistently necessitates passenger service agents, which guarantees a consistent demand for these positions.
- Employee Benefits: The majority of airlines and airport services companies provide their employees with a variety of benefits, including health insurance, retirement programs, paid leave, and discounts on services and products.
- Exposure to Different Cultures: Interacting with international passengers provides opportunity to experience a variety of cultures, dialects, and customs, which can enrich both your personal and professional life.
- Transferable Skills: The abilities acquired in this position, including multitasking, customer service, and problem-solving, are highly transferable to other industries.
- Team-Oriented Environment: A collaborative work culture and opportunities to establish strong professional relationships are fostered by the team-oriented environment in which passenger service agents operate.
- Opportunity for Travel: Passenger service agents may be required to travel for work or training in certain instances, which provides an opportunity to discover new locations.
- Contributing to the Well-Being of Others: A sense of accomplishment and satisfaction can be achieved by assisting passengers with their travel requirements, resolving issues, and providing exceptional customer service.
- Benefits of the Aviation Sector: Working in this profession offers a unique and thrilling experience by providing behind-the-scenes exposure to the aviation industry and airport operations.
Key Responsibilities:
- Greeting and registering passengers, processing boarding permits, and managing luggage
- Facilitate the coordination of passenger boarding and deplaning procedures
- Address any concerns and respond promptly and courteously to passenger inquiries.
- Ensure that you have a comprehensive comprehension of the safety regulations, policies, and procedures of the airline.
- Assist the flight crew and other airport personnel in guaranteeing punctual arrivals and departures.
- In order to surpass passenger expectations, provide exceptional customer service and go the extra mile.
Qualifications:
- A high school diploma or an equivalent qualification
- A minimum of one year of experience in airport/airline operations or customer service
- Strong interpersonal and communication abilities
- Capacity to operate in a dynamic, fast-paced environment
- A schedule that is adaptable, including the capacity to work on weekends, holidays, and evenings
- It is advantageous to possess proficiency in both French and English.
Our dedication to fostering your professional growth and development is what distinguishes this opportunity. You will have the opportunity to work towards a rewarding future in the aviation industry, competitive compensation, and comprehensive training as a Cargojet employee. It is of the utmost importance to note that Cargojet is pleased to provide visa sponsorship to eligible candidates, thereby creating an exceptional opportunity for those who aspire to establish a career in Canada.
We encourage you to submit your application today if you are prepared to join a dynamic, customer-focused team and contribute to the success of a leading cargo airline. Begin the journey toward a vocation that is both exciting and fulfilling by joining Cargojet Inc.
For More Info:
Email Your CV, and We’ll Find the Best Pathway For you: info@unskilledjob.com
Frequently Asked Questions:
What are the responsibilities of a passenger service agent in Canada?
Passenger service agents assist travelers with check-ins, boarding, luggage handling, ticketing, and providing customer service at airports or travel terminals.
What credentials are required in Canada for a position as a passenger service agent?
A high school diploma is typically required, along with excellent communication and customer service skills. Knowledge of airline reservation systems and bilingualism (e.g., English and French) is often an advantage.
What is the salary for passenger service agents in Canada?
The average salary for passenger service agents in Canada ranges from CAD 15 to CAD 22 per hour, depending on experience, location, and the employer.