In your capacity as a Hotel Night Reception Supervisor at GLH Hotels, you will be accountable for overseeing the night reception desk and team in order to deliver exceptional service to visitors. The reputation of our hotels and the satisfaction of our guests will be enhanced by your leadership abilities, attention to detail, and dedication to providing exceptional guest experiences. A positive attitude, adaptability, and effective communication skills are essential qualities of the successful candidate.
Details of Jobs:
- Title: Hotel Night Reception Supervisor Jobs in UK
- Company: GLH Hotels
- Location: UK
- Salary: £10.00-£20.00
- Education: Secondary // bachelor’s degree / Diploma
- Experience: 1-3 Years of Experience
Company Overview:
GLH Hotels is a distinguished hospitality organization that is dedicated to providing exceptional visitor experiences at a variety of luxury hotels. We are currently providing a thrilling opportunity for a customer-focused and skilled individual to become a Hotel Night Reception Supervisor. The opportunity to command a team and guarantee the highest level of guest satisfaction during the night hours is unparalleled.
Key Responsibilities:
- Supervise and guide the night reception team to ensure that they provide exceptional client service.
- Guests are required to check in and check out during the evening hours.
- Address the inquiries, concerns, and requests of guests in a professional manner.
- Monitor and respond to reservations, emails, and phone conversations.
- During the night shift, provide assistance with visitor services and accommodations.
- Compose reports and provide the daytime staff with pertinent information.
- Guarantee that company policies and procedures are followed.
- Work in conjunction with other departments to guarantee that operations are conducted without any complications.
- Accurately manage visitor billing and financial transactions.
Qualifications:
- It is advantageous to possess prior supervisory or leadership experience in the hospitality sector.
- Excellent interpersonal skills and a customer-centric approach.
- Ability to manage a team and communicate effectively.
- Adaptability to a dynamic environment and working night schedules.
- Expertise in the utilization of hotel management software (PMS).
- A robust work ethic and meticulous attention to detail.
- Enthusiasm and a positive outlook toward providing exceptional service.
- Punctual and dependable work ethic.
List of Hotel Night Reception Supervisor Jobs in UK:
Hospitality Night Shift Supervisor:
Are you looking for work in the hospitality business in the UK? Hospitality night shift supervisor jobs in the UK are a great way to build a career if you like working late and are very organized. Hotels, resorts, and guesthouses need experienced managers to run the businesses at night, make sure guests are safe, and keep service standards high.
Hotel Night Receptionist Careers:
People who have worked as a customer service rep before are in high demand as hotel night receptionists in the UK. What you might do as a night receptionist:
- Checking in and out people who are late.
- Taking care of guest questions and wishes.
- Taking care of bookings and assigning rooms.
- Getting the cleaning and security teams to work together.
Many restaurants in the UK offer training and chances to move up in the company, which makes the job perfect for people from all over the world.
Reception and Front Office Supervisor:
If you’re good at managing people and running a business, lobby and front desk supervisor jobs in UK hotels might be a good fit for you. In these jobs, you’ll be responsible for managing the front desk staff, keeping an eye on day-to-day operations, and making sure that guests get great service. Among their duties are often:
- Watching over the front desk staff.
- Taking care of shift plans.
- Dealing with guest problems that got worse.
- Getting management teams to work together.
This is an important job for keeping hotel service standards good and can lead to more senior management positions.
Night Duty Manager Jobs:
There are many top hotels in the UK that offer night duty manager jobs for people looking for senior roles. There is a manager on night shift who is in charge of running the hotel during the night. Some duties are:
- In charge of guest services.
- Making sure health and safety rules are followed.
- Keeping an eye on financial activities.
- In charge of the night team and answering to upper management.
This job is perfect for people who have worked in service before and are ready to take on more responsibility.
Check Also: Lobby Host Jobs in Ireland with Visa Sponsorship
Benefits of Job:
- Competitive Salary and Night Allowances: Night duties frequently result in higher pay rates and shift allowances, which can increase your overall earnings.
- Visa Sponsorship Opportunities: Numerous hotels, particularly those that are experiencing staffing shortages, provide visa sponsorship for qualified hospitality positions, particularly those that require experienced supervisors.
- Employment Stability: The hospitality sector in the United Kingdom is experiencing consistent expansion, and positions as night reception supervisors offer long-term employment stability.
- Accommodation and Meals: Certain hotels provide complimentary or discounted lodging for their employees, particularly in remote or expensive regions, in addition to complimentary meals during their duties.
- Training and Development: Hotels dedicate resources to continuous training, which enhances your career prospects by enhancing your leadership, customer service, and hotel management abilities.
- Opportunities for Career Advancement: Beginning as a Night Reception Supervisor can provide access to more advanced roles, including Front Office Manager, Hotel Operations Manager, and General Manager.
- Staff Discounts: Numerous hotel chains provide discounted accommodations for employees and their families at locations throughout the United Kingdom and beyond.
- Work-Life Balance: The presence of fixed night schedules may result in additional daytime hours, which can be advantageous for personal time, side projects, or academic pursuits.
- Diverse and Inclusive Workplace: The hospitality industry in the United Kingdom is characterized by its high level of diversity, which provides an opportunity to collaborate with colleagues and guests from various countries, thereby increasing one’s cultural awareness.
- Pension and Financial Security: As a full-time employee in the United Kingdom, you will be eligible for a workplace pension scheme that will assist you in saving for retirement.
- Paid Holidays: You will be granted paid annual leave to allow you to unwind and reenergize.
- Employee Wellbeing Programs: Numerous hotels offer employee assistance programs that encompass mental health support, health exams, and counseling services.
- Practical Leadership Experience: This position offers valuable supervisory experience, which will improve your leadership, team management, and problem-solving abilities in a fast-paced environment.
- Recognition and Rewards: In order to incentivize exceptional service and hard work, numerous hotels implement employee of the month programs, performance incentives, and recognition schemes.
- Professional Networking Opportunities: You will have the opportunity to establish connections with hospitality experts, event organizers, corporate clients, and industry professionals, thereby expanding your professional network in the hospitality sector.
Application Process for Hotel Night Reception Supervisor Jobs in UK:
We encourage you to submit an application if you are a driven individual who is passionate about hospitality and providing exceptional visitor service. In order to be considered for the Hotel Night Reception Supervisor position at GLH Hotels, please submit your current CV and a concise cover letter that outlines your enthusiasm for joining our team and your relevant experience. We eagerly anticipate the opportunity to evaluate your application and determine your suitability for this critical position.
Frequently Asked Questions:
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What are the responsibilities of a Hotel Night Reception Supervisor?
They manage the reception desk during night shifts, handle guest check-ins/outs, deal with emergencies, and supervise night staff to ensure smooth hotel operations.
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What qualifications or experience are needed?
Experience in hotel reception or hospitality is usually required, along with good communication skills and the ability to handle night shift responsibilities.
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Can foreigners apply for Hotel Night Reception Supervisor jobs in the UK?
Yes, foreigners can apply, but they need to have the right to work in the UK, or find an employer willing to offer visa sponsorship (which can be challenging for this role).
