Imagine stepping into a role where your tech expertise makes a real difference, supporting high-profile executives in a vibrant city like Orlando. As a Technology Solutions Analyst, you can earn a competitive salary ranging from $60,000 to $91,000 annually, with top positions reaching up to $200,000.
You’ll need at least 5 years of IT support experience, including 2 years working with VIP or executive users. This full-time, on-site position in Orlando, FL, offers limited hybrid or remote options depending on the employer, blending hands-on support with dynamic, high-stakes challenges. It’s more than a job it’s a chance to shine in a fast-paced, rewarding career.
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Key Points:
- Category: Information Technology
- Job Schedule: Full-Time
- Location: Orlando, FL, United States (On-site)
Overview:
Technology Solutions Analyst positions in Orlando, FL provide thrilling career prospects for IT professionals who excel at resolving intricate issues, assisting enterprise-level users, and ensuring that business requirements are in alignment with technological solutions. These positions are typically located in industries such as finance, healthcare, entertainment, and education, which are flourishing in the Orlando region.
Job Responsibilities:
Executive Support Strategy:
- Develop and execute customized IT service strategies that are specifically designed to accommodate the distinctive requirements of executive users and mission-critical timelines.
- Serve as the primary escalation point for technical issues that are complex, high-profile, and necessitate expert judgment and discretion.
- Continuously assess and enhance IT support strategies for high-level users, recognizing trends and developing sustainable solutions.
Technology Expertise and Problem Solving:
- Analyze and independently resolve complex cross-platform technical issues, including those related to Windows, macOS, iOS, and Android.
- Employ skilled troubleshooting for mobile device management solutions, video conferencing tools (Zoom, Webex, and Logitech), and productivity software (Microsoft 365, Apple iWork).
- Stay informed about the latest executive digital tools and suggest strategic improvements to enhance productivity.
Autonomous Support Delivery:
- Minimize disruptions to executive workflows while providing seamless remote and on-site IT support.
- Utilize discretion to prioritize essential service requests according to their urgency and impact, and manage them independently.
- To accommodate executive needs, provide after-hours support and offer flexible availability.
Confidentiality and Professional Discretion:
- Maintain the highest level of confidentiality and compliance when managing all sensitive data, communications, and access credentials.
- Adhere to both internal policies and external regulations to ensure the security of your network and device access.
Knowledge Management and Process Improvement:
- Record all configurations, system optimizations, and solutions in enterprise ticketing and knowledge bases.
- Engage in the enhancement of delivery efficacy and the refinement of white-glove IT service models.
Qualifications:
Minimum Education and Experience:
- A bachelor’s degree in information technology, computer science, or a related discipline, or an equivalent combination of progressive IT experience and education.
- A minimum of five years of direct expertise in IT support, with a minimum of two years of experience supporting VIP users or executives.
Additional Knowledge and Skills:
- Proficient in the technical aspects of Microsoft Windows, macOS, Microsoft 365, iOS/Android, and enterprise conferencing platforms (e.g., Cisco, Logitech, MS Teams).
- Strong understanding of the fundamentals of networking, VPN, LAN/Wi-Fi, endpoint security, and system integration.
- Microsoft 365 Modern Desktop Administrator, Apple Certified Support Professional, or ITIL v4 are the most preferred certifications.
- Demonstrated capacity to prioritize effectively, apply sound judgment, and work independently.
- A strong client service focus, as well as exceptional interpersonal and communication skills.
Benefits:
- Competitive Salary: Technology Solutions Analysts in Orlando can earn salaries ranging from $60,000 to $91,000 per year, with some positions paying up to $200,000.
- Comprehensive Benefits Package: Numerous organizations provide medical, dental, and vision insurance, as well as flexible spending accounts and 401(k) matching.
- Paid Time Off: Technology Solutions Analysts are entitled to paid time off and holidays, which facilitates a harmonious work-life balance.
- Professional Development: Organizations such as Stark Tech and Leidos provide opportunities for professional development and career advancement.
- Flexible Work Schedule: In order to accommodate a variety of work methods, certain organizations provide flexible schedules, such as remote work options.
- Health Savings Account (HSA): Certain employers contribute to HSAs, which offer employees a tax-advantaged method of saving for medical expenses.
- Life Insurance: Numerous organizations incorporate life insurance into their benefits packages, which guarantees financial stability for the families of their employees.
- Tuition Reimbursement: Certain employers provide tuition reimbursement to assist employees in pursuing additional education and career advancement.
- Wellness Programs: Organizations such as Stark Tech provide wellness programs that include participation incentives, thereby enhancing the physical and mental health of their employees.
- Employee Discounts: Oracle is one of the companies that provides employee discount programs for commonplace products and services.
- Career Growth and Advancement: The technology industry in Orlando is expanding, providing Technology Solutions Analysts with opportunities for career growth and advancement.
- A Collaborative and Innovative Work Environment: Organizations such as General Dynamics Mission Systems, Inc. and Leidos cultivate teams that are both talented and diverse.
- Benefits from Day One: AdventHealth and other organizations provide employees with immediate access to health insurance and other benefits.
- Student Loan Repayment: AdventHealth also provides student loan repayment assistance to assist employees in managing their debt and achieving financial stability.
- Professional Networking Opportunities: Opportunities to network with professionals in the field are available in Orlando’s tech industry, which may result in new career opportunities and collaborations.
How to Apply For Technology Solutions Analyst Jobs in Orlando FL?
If you are interested in the Technology Solutions Analyst Jobs in Orlando FL position, please click on the link provided below.
Conclusion:
The Technology Solutions Analyst role in Orlando, FL, blends technical expertise with meaningful connections, empowering executives while advancing your career. With competitive salaries, robust benefits, and growth opportunities in a vibrant tech hub, this position offers both professional fulfillment and personal growth. Take the leap to join Orlando’s dynamic tech scene and make a lasting impact.
Frequently Asked Questions:
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What does a technology solutions analyst do daily?
A technology solutions analyst supports IT systems, troubleshoots technical issues, collaborates on projects, and ensures technology aligns with business goals, especially for executive or high-level users.
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Are hybrid or remote options available in Orlando?
Some employers in Orlando offer hybrid or remote roles depending on company policies, job level, and project requirements. On-site presence may be required for executive-level tech support.
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What qualifications are needed for this analyst role?
Most roles require a bachelor’s degree in IT or a related field, strong problem-solving skills, experience with enterprise systems, and excellent communication for interacting with stakeholders.
